Kally's Thoughts

Author Kally Jo Surbeck's thoughts on various given subjects, perhaps a word or two about her schedule...

Tuesday, May 30, 2006

Top Ten Signs The Ghosts In Your House Don't Give A Damn

Every time I see this, it's funnier. Thanks David Letterman!

Top Ten Signs The Ghosts In Your House Don't Give A Damn10. There's a Post-It on freezer that reads "boo." 9. Message in blood on mirror reads: "Please get HBO." 8. When you're away, ghosts answer phone, take messages -- don't give them to you. 7. Mysterious voice tells you to, "Get out now...or don't...it's really up to you..." 6. They give you tape of "The Shining" to watch while they summer in Hamptons. 5. They pick up pace a week before Christmas, hoping for a tip. 4. Spirit asks if he can use you as a reference for job interview at Disneyland. 3. Only thing they can think of is to ring your doorbell and run away. 2. The only things they make disappear are the bottles of Bud in your refrigerator. 1. Always the same excuse: "We don't have to do anything, we're dead."

Thursday, May 25, 2006

The Room

The Room mess - talking to the "resort" now, but not really getting a response. Surprise Surprise. I would like to thank J & J for letting us bunk with them until they got the change rooms thing figured out ! You ladies saved us!

Rt Drama

For any of you who were at RT and know some of the Drama that went on, you will appreciate this. I give Jaynie props for calling it exactly how it is! http://www.jaynier.blogspot.com/

Tuesday, May 23, 2006

Back from RT

Well, I am back...almost. I will be flying, hopefully, back home tomorrow. I say hopefully because on my way out I flew "the friendly skies" that weren't so friendly. First, I got trapped on the plane for a "small detail" that should"just take a minute", after about an hour they said that it was the air conditioning. Now, I'm not sure about this because FREEZING cold air pelted me, but I could be wrong. Then they told us "5 more minutes" - anyway, as I'm sure you are guessing -- almost 3 hours later, we took off. Then when we were getting ready to land the pilot announced that there was a problem with the flaps and they were going to try our approach again. Maybe I commented louder than I thought when I said - Couldn't you have waited until after we landed to tell us that? (am I wrong?) The dear man next to me reached over and said "Don't worry, we don't need the flaps to land." WTF? And more importantly...WTF? I'm pretty sure we do. Anyhow, we landed. I was fine. Then it was further customer service week of hell. While the promo company did "attempt" to right their error in getting me the product I ordered - they failed miserably. The order didn't show when they said it would. I told them when I would be traveling and they delivered it 2 days off, then had the nerve to be surprised when I didn't get the product. BIG BIG SIGH. RT was full of joys. I will talk more about that tomorrow or the next day. Right now, I'm too into the errors and noncaring of customer service. So I won't flame any hotel chain in particular but check out where we stayed at the Romantic Times convention www.rtconvention.com To sum up (for further ranting might just waste everyone's time) on the last night we were there (as honors members I add) there was a bug problem in our hotel room. That's right - BUG problem. I don't like bugs, but I'm not overly girly, throw a fit, anti bug, but DDDDDDDDDDDDDDDDDDAAAAAAAAAA
AAAAAMMMMMMMMNNNNNNNNNNNN. There was this bug, I kid you not, that was as big as my hand and the SOAB FLEW! Engineering came up and the man used a well known pesticide in the room. THEN THEY EXPECTED US TO SLEEP THERE! WTF and more importantly WTF! Finally, late into the night way early morning, we got a new room, but I Will never get over the crawling room! :-( I need sleep.

Wednesday, May 10, 2006

Customer Service 2

We have a bright note! Said provider/organization decided to redo the order at no charge! And they are going to get it to me in time for my event...the new, hopefully right product! Score one for a big corporation!

Classic Customer Service

This has me an a bit of a foul mood. What is wrong with the world today besides apathy, arrogance, and ignorance? What happened to the customer is always right? If we can't have that, could we, the purchasing mass, at least GET WHAT WE ORDER!

Two unbelievable times (I know there are more that happened but these two, for me are in my top five unforgivables), I have been "shafted" for lack of a better term.

One. We took a girl friend out for Japanese. We were a party of 6. Large, yes. Overly so, no. I do not eat shellfish (allergies) nor pork (by choice). The waiter brought my order, incorrect 3 times to the table. Now I tried to be nice, but all I had ordered was Vegetable Friend Rice. He tells me "You forget what you order."

"WHAT?!"

Okay, so then. I had orders a great promotional product from a company a year ago. They still have all the specs of file. I ordered the exact same thing. It arrived today. NOT the same thing. I called them and was told "That's what you ordered."

"No. It's not." So I take a picture of the items side by side.

What is their next brilliant argument?

You guessed it.

"You have the product and you okayed the order."

This is what is wrong with the world....okay, part of what is wrong!

Monday, May 08, 2006

Trying

I have decided I will attempt to keep current on the blogging. Every time I get ready to write something I think - does it really matter? Does anyone read these? But - here goes. An attempt to do this more often.

We are busily getting ready for RT - Romantic Times Convention in Daytona, Florida. www.rtconvention.com for those of you who don't know about the even, have not heard about it, or are possibly interested in it. At the big, open to the public booksinging, I will have FOR THE LOVE OF, Book I Luck Of The Irish , SHE BLINDED ME WITH SCIENCE FICTION and a few copies of BOUND BY HOPE! Fellow author Melissa Schroeder www.authormelissaschroeder.com
(her website) www.melissaschroeder.blogspot.com (check out her blog there are great pictures) and I will be traveling there together, so we have been getting the schedules lined up and the like.

I will be at the CRW (Colorado Romance Writers, Inc www.coloradoromancewriters.org ) all day workshop down in, duh, Colorado on the 13th. I'm really looking forward to the seminar and seeing my freinds. I'm thrilled they asked me to be Keynote speaker and will be speaking on their motto - Together We Can. I think it's a great motto and something we all need to remember. No matter how hard we work and what we do, personally, we never make it alone.

See ya

Kally

Who Knew? TV

Okay. Who knew that this was possible? BWAHAHAHA I hear you all now...
I have been kind of quiet (pun intended for those of you who have been near me) of late because I've been really sick. I'm on the upswing now, which is good. RT is just around the corner. Anyway, so I was "resting" today and the two most fantastic all-day marathons were on TV.

I was already a big fan of GHOST HUNTERS - featuring TAPS. Two thumbs up from me. The personalities of the crew slays me and I always love seeing the either debunk or say "ahh I don't want to call it haunted but something is very definitely happening" HAHA

Ok - so that was on Sci Fi - A channel my BIL and I help finance (in how much we watch it - don't get excited). But on DISCOVERY there was a DEADLIEST CATCH marathon. Have any of you watched it? Who knew I'd get sucked into watching a show about crab fishing?

Anyone do anything good this weekend?

PS Happy birthday to my BIL.

Kally